12 Gates Property Services (FAQs)
1. What does 12 Gates Property Services do?
12 Gates Property Services is a Real Property Administration company specializing in vacant property
management, preservation, restoration, and investor support services across the Greater Toronto Area.
2. How do I contact your team or book a consultation?
Visit 12gatesps.com to book a consultation. If you prefer to speak to someone directly, leave your name,
phone number, and a brief message, and a team member will follow up shortly.
3. What areas do you service?
We serve Toronto and the Greater Toronto Area, including Durham, Peel, and York Region. Some services
are available beyond the GTA upon request.
4. How can I offer my contractor or trade services?
To join our vendor network, go to 12gatesps.com and click the ?Contractors? tab to submit your information.
5. What is vacant property management?
Vacant property management includes routine site inspections, securing the property, weatherproofing, light
maintenance, and ensuring compliance with city bylaws to protect the property while it sits unoccupied.
6. How often do you inspect vacant properties?
We offer inspections on a daily, 72-hour, weekly, or bi-weekly basis depending on client needs or insurance
requirements.
7. What's included in a site inspection?
Inspections typically include checks on doors/windows, plumbing systems, HVAC, signs of leaks or pests,
and visual exterior assessments. A report with photos is provided after each visit.
8. What is property preservation?
Property preservation involves maintaining a vacant or distressed property to prevent deterioration. This
includes debris removal, lock changes, board-ups, lawn care, and emergency repairs.
12 Gates Property Services - AI Voice Agent Knowledge Base (FAQs)
9. Do you winterize properties?
Yes. We provide winterization services including draining plumbing systems, sealing windows and doors, and
applying weatherproof materials as needed.
10. Can you secure a property after an eviction or abandonment?
Absolutely. We offer post-occupancy inspections and can change locks, secure all entry points, and remove
any abandoned belongings per local regulations.
11. What is included in restoration and presentation services?
We offer deep cleaning, handyman repairs, painting, landscaping, and staging coordination to get properties
rent-ready or market-ready for sale.
12. Do you provide cleaning services?
Yes. We offer interior deep cleaning, appliance cleaning, floor polishing, and other services for vacant or
tenant-turnover units.
13. Can you help prepare my property for sale or rent?
Yes. We provide curb appeal enhancements, cosmetic repairs, and staging prep to help maximize property
value and appeal.
14. What kinds of repairs do you handle?
We manage small to mid-sized repairs including plumbing fixes, light electrical work, drywall patching,
caulking, door hardware, and fixture replacement.
15. Can I schedule recurring maintenance?
Yes. We can set up regular property maintenance schedules for landscaping, cleaning, seasonal upkeep,
and more.
16. Do you handle tenant turnover services?
Yes. We assist with move-out inspections, cleaning, minor repairs, and preparing the unit for new occupancy.
17. Do you manage leases?
We provide lease administration in accordance with Ontario?s Residential Tenancies Act (RTA), including
rent collection, renewals, and tenant communication.
18. Can you help with tenant screening?
Yes. We offer tenant screening and background checks as an add-on service when requested.
19. What types of inspections do you offer?
We offer move-in/move-out inspections, vacant property inspections, drive-by exterior assessments, and
lender-required condition reporting.
20. Can you provide written reports?
Yes. All inspections include written reports, and photos are included when needed for documentation or
compliance.
21. What is the Vacant No More service?
Vacant No More is a short-term property management service designed for homeowners who are temporarily
away. It helps them avoid the City of Toronto?s Vacant Home Tax by placing qualified tenants on a 6-month
lease and maintaining the property.
22. What's included in the Vacant No More service?
Tenant placement, lease management, rent collection, monthly inspections, routine maintenance,
landscaping, snow removal, debris control, and optional storage/moving services.
23. How much does Vacant No More cost?
It is offered at a premium rate of 25?40% of the monthly rent, depending on the services required.
Emergency repairs and add-ons are billed separately.
24. Who are the typical tenants?
Carefully screened professionals, newcomers, or transitional tenants who agree to below-market rent in
12 Gates Property Services - AI Voice Agent Knowledge Base (FAQs)
exchange for a short-term lease and limited occupancy.
25. What's the benefit to homeowners?
They avoid the 3% Vacant Home Tax, earn rental income, and return to a clean, secure, and professionally
maintained home